Review of Creative Smiles Dentistry
Creative Smiles Dentistry: A dental clinic that provides a wide range of dental services, including cosmetic dentistry, dental implants, denture care, teeth whitening, and emergency dental services. The clinic is located at 15969 N Oracle Rd Suite 101, Tucson, AZ 85739, and can be reached at (520) 812-5748.
The clinic is open from Monday to Thursday, from 7:00 AM to 4:00 PM. They are closed on Fridays, Saturdays, and Sundays. The clinic is staffed by friendly and professional dentists, hygienists, and assistants who are committed to providing quality dental care to their patients.
The clinic has received positive reviews from its patients, who have praised the staff for their professionalism, kindness, and expertise. Patients have also commended the clinic for its clean and welcoming environment, as well as its state-of-the-art equipment.
One patient wrote, "Vanessa is great. Nice, polite, gentle, and personable. Good visit." Another patient said, "The front desk, Penny, and that other girl.. Vanessa & Jeannie are very welcoming & staff like this make us travel for the experience."
Overall, Creative Smiles Dentistry is a reliable and trustworthy dental clinic that provides excellent dental care to its patients. Whether you need a routine check-up or a more complex dental procedure, the clinic's staff is dedicated to ensuring that you receive the best possible care.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Hope Smyth
Cleanings, Crowns, and Digital Scanning, Oh My!
Dr(s) Jeannie and Sung Ju lead by example and it is reflected in their amazing staff. Thoroughly professional in office care, compassionate staff, excellent playlists, jokes for those who can bear them, and a thoughtful follow up call from the doctors. Emergency dental needs? They have you covered as I recently experienced with a new crown. Could write more, but you get the picture. Creative Smiles is the best!
Charles Hertrich
By far the best dentist I’ve ever been to. They went above and beyond with everything and they made me feel very comfortable. Stellar service, bravo 👏
Debbie Carr-Taylor
I had an urgent but not emergency dental need and they took care of me quickly and did a great job. The cost was very fair.
Peter Jones
Carie was very professional and had a great personality. Totally happy with procedure and new crown
Donald Billow
Great experience at CSD. I was a new patient and needed a crown replaced. They did a fantastic job and everyone I worked with was great. CSD is my go to dental practice now when I’m in Tucson. Highly recommend.
Brenda Walker
Kaitlyn is so nice. My 1st time with her. Very pleasant visit.
Tony Lopez
Creative Smiles is the best dental practice in town. Worth the drive from anywhere in town. Both Dr. Ju and Jeanie are very professional, friendly and comforting. My hygienist Jackie does an amazing job on my cleanings and keeping my oral health top notch. She's a mouth saver and is very detail oriented. The office is clean and well kept. The atmosphere and staff make my check ups a pleasant experience. I highly recommend this dental practice if you want the very best!
Frankie Lemer
The dentists, hygienists, and the front desk are amazing. I would love to say that I highly recommend this place, except for the negative experience we repeatedly have had with the billing department and one person in particular.
We prepaid over $8000 for the dental work so we asked good questions upfront about what was included to make sure we had everything we needed covered.
At every appointment, the same person would proceed without looking at our account try to collect payment. We had to talk to her multiple times about what we paid and what was included, but instead of pulling it up, she would say that it was not what we paid for and that was not included in what we purchased.
Until I would either start asking her questions from my copy of what we paid for or if in the office I would pull out my copy of what we paid, only then she would finally pull it up on the computer and see that I was indeed correct. In all the conversations about what we paid for and what was included, we were correct every time.
We never receive an apology. We reported this directly to the company through the automatic emails we received after an appointment, but never had anyone follow up with us.
At this point, we hate going in because we know we have been labeled as hard to work with.
Today was our first visit that was not prepaid. I had to beg my hubby to go. Then I received a call about the payment, she told me the amount due was $280 and never mentioned the balance on the account so I asked her what is the balance on the account. Then after she told me $215, I asked if my account had a balance separate which it did another $14. The reason I am adding this last paragraph is for current customers to learn to ask these questions. I know multiple clients and in mentioning this to them they too have had this experience when dealing with credit balances.
Looking for a new dentist :)
Rebecca Call
Amber is an excellent hygienist! Great office!
Kelli Jackson
I have known Dr. Jeannie for two years. I have been in the dental field for over 30 years. She takes extra time with her patients. The staff is professional. I was truly amazed with the COVID screenings and the protocols in place for the safety of the staff and patients. Most important? The results. Both Dr. Jeannie and Dr. Ju have restorative outcomes and success that patients will see right away.
I was blessed to have Dr. Jeannie speak to my Dental students. She spent all day speaking and answering questions. My students were very appreciative of her kindness.
She truly enjoys her career and her team. As a patient, you will enjoy every visit:)