Review of Great Expressions Dental Centers - Cascade
Great Expressions Dental Centers - Cascade:
Great Expressions Dental Centers is a dental clinic located on Cascade Road in Atlanta, Georgia. The clinic offers a range of dental services, including endodontics, oral surgery, orthodontics, periodontics, and general dentistry. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, and closed on weekends.
The clinic's location is easily accessible, and the staff is friendly and professional. Patients have praised the clinic's hygienists and dentists for their expertise and care. However, some patients have reported long wait times and difficulty reaching the clinic by phone. The clinic's customer service has been criticized for being unresponsive and unhelpful, with some patients reporting canceled appointments and difficulty getting in touch with staff.
Despite some negative reviews, many patients have had positive experiences at Great Expressions Dental Centers. The clinic's staff is knowledgeable and provides clear explanations of procedures and how to address oral issues. Patients have also praised the clinic's clean and modern facilities.
If you're looking for a dental clinic in the Cascade area, Great Expressions Dental Centers may be worth considering. However, it's important to keep in mind that some patients have reported issues with customer service and wait times. It may be helpful to call ahead and confirm your appointment before arriving at the clinic.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Katia Snipes
Horrible office! Their communication with eachother is horrible! I went to take my 16 yr old son to get a root canal, one of the assistants there tells me my son wasn't pre approve with his insurance so I had to pay out of pocket. So I leave. Hours later someone from the office calls me back and said my insurance already paid the dentist so could I come back. Before I head back I asked her how long would it be she told me an hour to do the procedure. I gets there by 1:30pm at 3:30pm they still haven't started the procedure! The communication there with their staff is horrible!!!! I'll never ever go back to the location on Cascade AGAIN!!!
Rita Jones
I enjoyed š Sandra the one who cleaned my teeth. She is a keeper, great personality and very knowledgeable of cleaning your teeth.
SimoneDanielle Rio
I enjoyed the hospitable countenance of the receptionist. Her professionalism and task focus was confident yet pleasant. I am grateful for my dentist Dr. K. Williams, she is empathetic and detailed oriented in regards to her profession and communicate in such away that helps you to make the best decision regarding your dental situation.....
I am please with my choice.
Alivina Markes
Wonderful Dental Office... and Dr dancy and his assistant are the best!!
shon b
Brandy is always pleasant and thorough. The front office staff are very welcoming and professional. The Orthodontics Dept does an outstanding job as well. Thanks for all you do!
Alva Hammond
Do not go there.. Horrible service and a very dirty facility. I had an appointment at 4pm and I was in the office until 5:20. The dental assistant had to go find a dentist to see me. The dental hygienist was rude and rushing. I just switched dentist they were suggesting a treatment that I did not want and then refused to do a routine treatment because I refused the extra stuff suggested. That office needs to investigated. They are probably hustling older patients and getting away with it.
Jimmy Russell
Hygienist was excellent and made my teeth cleaning a pleasurable experience. However, the out of pocket services ānot coveredā by my dental insurance was rather costly at $166.00 for a deep cleaning
Demario Hammonds
Great place but the surgical dr was kinda ruff with the extraction process. He numbed me and stuck me with the needle without allowing the anesthesia to really settle in as if it was a rush. Then I was sent to the lobby to wait while biting down on a gauze but I was not given anything to stop the saliva. That could've been better. Everything else was cool
Joyce Hunter
Dr. K.Williams is a gentle professional. I had a molar extracted. I braced myself for the pulling, I felt nothing, zip, nada. Iām so thrilled about my experience at Great expression.
Shaun Barnett
Waited 40 ministers in the reception area to see the hygienist. Finally called to the back and it was chaotic. My appointment felted rushed and it was the quickest cleaning Iāve ever had there. They were obviously backed up and probably over booked. The hygienist apologized for the appoint being rushed. She was really nice and friendly. The doctor came in to check for cavities and was joyful as usual. He made small talk as he checked my teeth. Iāve been going here for four years and though the service is slow at times, the people there are always friendly and my dentist is great. However I do recommend they plan better so patients donāt wait an hour to see the doctor