Shining Smiles Family Dentistry
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Review of Shining Smiles Family Dentistry
Shining Smiles Family Dentistry is a dental office located in Marietta, Georgia. The business offers a range of services, including general dentistry, cosmetic dentistry, and dental hygiene. The office is open Monday through Thursday from 7:00 AM to 5:00 PM and on Wednesday from 8:00 AM to 5:00 PM. The business is closed on Fridays, Saturdays, and Sundays.
The office is located in a convenient location and has a clean and welcoming atmosphere. Patients have praised the staff for their friendliness and professionalism. The dental team is knowledgeable and provides top-tier care. Patients appreciate the thorough exams and cleanings.
However, some patients have expressed disappointment with the doctor's bedside manner. One patient reported feeling rushed during their appointment and felt that the doctor did not examine them thoroughly. Another patient reported experiencing pain after receiving crowns and was disappointed with the doctor's lack of attention to their concerns.
Despite these concerns, the majority of patients have had positive experiences at Shining Smiles Family Dentistry. Patients appreciate the caring and gentle hygienists, such as Regina and Ellise. The office manager, Kasey, is also praised for her kindness and courteousness. Patients appreciate the staff's ability to make them feel at ease and communicate effectively.
In conclusion, Shining Smiles Family Dentistry is a reputable dental office that provides quality care to its patients. While some patients have expressed concerns about the doctor's bedside manner, the majority of patients have had positive experiences with the knowledgeable and friendly staff.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Shay Bowers
I was way over my appt time when i came, waited almost 40 mins but it was well worth it once i met the staff. Kristy was very attentive, and explained everything very thoroughly. While the dentist was a doll, she was super sweet, listened to my needs.They really make you feel comfortable. Thank you 😊
Southern Ketogirl
I had such a great experience at this office. Everyone is so kind and knowledgeable and the office is clean and beautiful. I’m so happy to have found such a smart and trustworthy dentist in my area!
Kenneth Straw
THE ONLY REASON FOR 1 STAR IS I HAD TO IN ORDER TO POST!!
What an awful experience. Your receptionist is the one who has the opportunity to give a great 'First Impression". Well I have to say Amy let you down immensely!
I told her who my insurance coverage was through and she promptly told me that if it is not a PPO then they refuse to accept it.
I tried to explain to her that my insurer 'HealthSmart' is a reimbursement plan, she refused to listen, even though I offered her the phone number to call and verify their procedure.
I have used my plan at my current dentist (who also take PPO plans) and never had a problem. The only reason I wanted to switch was the convenient location of Shining Smiles.
Your employees should have a Shining Smile when they answer the phone not a grumpy attitude and lack of willingness to help a new patient. I live in West Cobb and believe you me I have a lot of friends and relatives that have a lot of friends and relatives...negative word spreads quickly!!!
Also we have Next Door West Cobb where I will copy and paste my post.
Adrian Johnsen
This place is great! I wish I had found this place sooner (uses to live far away). I have A LOT of fear about the dentist and past dentists always tore my mouth up but not these guys. It honestly means so much to finally find a dentist that isn’t painful, walked me through every step and let’s me know what to expect.
Susie Menifee (Susie Q)
Office very clean and sanitary. Staff very knowledgeable and friendly!!! I instantly felt at ease!!
Robert Johnson
Excellent denatl facility. They care alot about your dental health. They give you great insight into your care.
Steve Kaplan
Very good experience; always very nice, thoughtful, helpful.and very thoughel!
Audrey Allen
It's cool when good customer service is seamless, from the moment you enter the front door to the moment you leave, it's like they are one big happy family and they love company.
Katrina Dixon
Yes…very friendly… Im so glad I found this place.
Good vibes! This is my new home away from home..
Thanks for caring.
Steven Smith
This Dentist and her amazing staff set the bar where it needs to be for the patient / customer experience! It's so nice to be treated by people who care about true quality of work.