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Review of Ideal Dental Uptown

Ideal Dental Uptown: Providing Comprehensive Dental Care Services

Ideal Dental Uptown is a dental clinic located in Dallas, Texas. The clinic offers a wide range of dental care services, including cosmetic dentistry, dental implants, orthodontics, periodontics, endodontics, oral surgery, teeth whitening, and denture care. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturdays from 9:00 am to 3:00 pm.

The clinic has a team of experienced and highly skilled dentists who are committed to providing high-quality dental care services to their patients. The staff is friendly and welcoming, making patients feel comfortable and at ease during their visit. The clinic is equipped with state-of-the-art dental equipment and technology, ensuring that patients receive the best possible care.

Patients have praised Ideal Dental Uptown for their exceptional service and professionalism. The clinic has received positive reviews from patients who have undergone various dental procedures, including dental implants, root canals, and teeth cleaning. Patients have commended the staff for their gentle and pain-free approach, making their dental experience comfortable and stress-free.

However, some patients have reported long wait times and issues with billing and payment. Despite these concerns, Ideal Dental Uptown remains a top choice for patients seeking comprehensive dental care services in Dallas.

If you are looking for a reliable and experienced dental clinic in Dallas, Ideal Dental Uptown is an excellent choice. The clinic offers a wide range of dental care services, and their team of experienced dentists and staff are committed to providing exceptional service and care to their patients.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Ideal Dental Uptown Reviews - 200

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rebecca Antonelli

Friendly and helpful staff! Got a morning appointment and did not have to wait at all. Knowledgeable dentists/dentist assistants

jae wilkerson

jae wilkerson

πŸ‘ πŸ‘Ž 😐
Professional Amazing Staff Phenomenal Experience

Thank you Dr. Mugianto for making my dental experience phenomenal, he is very professional and he knows what he is talking about. Also the staff here is amazing, I was nervous and they made sure I was taking care of.

Carlo Barone

Dr. Long is simply one of the best in Dallas. I had an implant done and it was virtually pain free.. very nice people there!!

Michael Pippin

Dr Mugianto is awesome and made an emergency root canal completely tolerable. All of the staff is top notch.

Imani Jackson

Imani Jackson

πŸ‘ πŸ‘Ž 😐
impatient uncomfortable panic attack uncaring

I was informed that the dr would be very patient with me because I have severe anxiety and a phobia with dentist. HE WAS NOT patient at all … I don’t know if maybe he was tired and was ready to get the procedure over with but I definitely was not made to feel comfortable at all and I was triggered to have a panic attack and it felt as though they didn’t care and simply just wanted to stick me with needles😭 . I politely referred myself else where because I was not comfortable proceeding with anything here . If you want someone that’s going to care save your time & money go else where .

Sionnis Pierre

Sionnis Pierre

πŸ‘ πŸ‘Ž 😐
Poor Billing Experience Unsatisfactory Customer Service

I had the worse experience with billing at this location. I came to the uptown location for a cleaning and assessment bc I had work I knew needed to be done. It was recommended that I get a crown and a filling so I did that July of 2021. My insurance wasn’t processed at the time of my appointment so I paid my estimated portion and was told once insurance paid their portion I would get a refund. It’s September of 2022 and I am still waiting for my refund, I’ve called often and I get either the runaround because billing is a separate entity or I get attitude.

Needless to say billing and customer service is lacking.

Aashna Chheda

Aashna Chheda

πŸ‘ πŸ‘Ž 😐
Satisfied Great post operation services Well maintained clinic Professional staff Highly recommend

Got my wisdom teeth removed by Dr. Nelson Garrett.
Very satisfied with the services.
They also offer great post operation services.
The Clinic is also well maintained and all the staff is very professional and knowledgeable.
Highly recommend.

Evie Wise

Evie Wise

πŸ‘ πŸ‘Ž 😐
Professional Great Service Thorough

Dr Mugianto spent the time needed to create a plan for needed treatment and answered all my questions. His entire team is delightful and professional. Great cleaning!!

Kristina

Kristina

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Cleaning Professional Dentist Rude Nurse

Front desk was super friendly! Deep cleaning was gentle and thorough (I believe her name is Trish and she does a great job absolutely recommend). I met my new dentist Dr Mugianto he seems to be very nice and professional.Usually all stuff is very friendly but this time I was disappointed with a nurse who made my X-Rays, she was very rude, I never seen her before and I hope to not see her again.

Kevin Nguyen

Kevin Nguyen

πŸ‘ πŸ‘Ž 😐
skilled dentist informative recommend

Dr. Mugianto is awesome!!! He did all the fillings and wisdom tooth extraction for me without any pain. He was so informative to explain everything about my procedures. He is better than any dentists did for me before. Thank you so much Dr. Mugianto. Highly recommend Dr. Mugianto for everyone who looking for dentist in Uptown!

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