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Review of Castle Dental & Orthodontics
Castle Dental & Orthodontics:
Castle Dental & Orthodontics is a dental clinic located in Leander, Texas. The clinic offers a wide range of dental services, including cosmetic dentistry, oral surgery, orthodontics, teeth whitening, and general dentistry. The clinic is open from Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
The clinic's staff is friendly and accommodating, making patients feel comfortable and at ease during their visit. Patients have praised the clinic for its exceptional service and knowledgeable staff. The clinic's dentists are experienced and skilled, providing patients with high-quality dental care. The clinic uses the latest dental technology and equipment to ensure that patients receive the best possible care.
While some negative reviews have been left by patients who experienced cancellations or long wait times, the majority of reviews are positive. Patients have praised the clinic for its caring and thoughtful staff, affordable prices, and excellent service. The clinic's receptionist, Karen, has been particularly praised for her helpfulness and kindness.
Overall, Castle Dental & Orthodontics is a reliable and trustworthy dental clinic that provides patients with high-quality dental care. Patients can expect to receive excellent service from a friendly and knowledgeable staff.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Deborah McKenna
My experience at Castle Dental in Leander was so amazing. I felt so welcome and at home immediately!! Karen was so warm and helpful and Dr. Gilbert was so patient and informative!! I had no idea those little cameras existed so the patient can see what the doctor sees!!!!!! We hugged, I left, and sat in my car and cried—happy tears!! THANK YOU, Castle Dental!!!
rachael enlow
I can not thank this office enough! My tooth broke and the filling fell out. The pain was so intense and I needed help in short notice. This office is super busy but Karen went above and beyond to fit me in. Everyone was super friendly, they explain everything step by step, make you feel at ease and they resolved my issue so I was no longer in pain. 5 stars all the way!
Penny Haye
Needs 5+ stars! Such an understatement to say this is a GREAT dental place! Understand that I have MAJOR anxiety going to the dentist, which means I put off regular dental visits until it can't wait. With a lost filling and broken tooth, my tooth PAIN would not be denied and I was suffering! My stubborn tooth was time consuming, probably blew their schedule for other patients, but they didn't rush or make me feel like a hardship. Everyone was so understanding, patient, and caring (and from what I overheard, they treat their regulars like that as well)--high quality professionalism with that extra touch that calmed my nerves, made sure I was comfortable during the process, and eased my pain--which was a TALL order for my case. Karen even went the extra mile to check on me afterwards to make sure I was doing well and following my after care. I would HIGHLY recommend them to anyone (this coming from dental-phobic, that's high praise!)
Mallory Leyba
The other day my husband was in crucial
pain with a tooth that has been bothering him. Thank goodness we spoke with Karen, and she made sure he would be seen even though they were extremely busy and short staffed. Not only are we grateful for her patience, her actually caring about his pain, but most of all they were extremely kind/sanitary/patient/and helped my husband get some relief. We are people to understand being short staffed at work. We are also short staffed at work, but with that being said Karen and also the doctor did great consolidating all of their tasks and getting everyone scene as promptly as possible!!! We appreciate y’all!!! Thank you for all of your hard work!
Anna V
Super pleased with my experience here. I had a cleaning and crown done. The receptionist was so helpful getting me scheduled and the Dr and his team made the visit easy and as comfortable as possible for me. I will definitely return and recommend to family and friends.
Brandon Wehn
I've always been nervous at dentists. Not anymore! The entire staff here is amazingly warm and accommodating; from the moment you walk in the door until you're on your way out. And my teeth haven't looked this good in years! I'll be coming back for years.
Kelley Krudwig
Karen was an angel today. I was about to give up on finding emergency care and she went above and beyond to help me. I called so many places that dismissed me and then she answered my call and took the time to not only make me feel cared for but she helped me get the care I needed. Thank you so much!!!!!! You made a huge difference.
Ricky Rios
Dr.Gilbert and team are amazing! I went in for a emergency extraction and they were so affordable I got 2 extractions. They were super busy but were still able to take care of me. I woke up today (first day since extractions) with little to no pain. Prior to going here I went to another local place and was scared away cause of price. Go here for all your dental needs!
LaTasha Manning
Dr. Gilbert and his staff is wonderful. I was in extreme pain and they allowed me to come in right away. Took the exam and found the problem. Dr. Gilbert was able to pull my bad tooth right then. After he pulled my tooth, the pain went away, right away. Thank you so much!!!!!!!
Steve Newman
Had a 2 o'clock appointment. They rescheduled for 230. Still had not seen the dentist by 4 o'clock. Double booking or whatever the excuse was is not acceptable. My time is important too!