Review of Bitner Family Dentistry
Bitner Family Dentistry:
Bitner Family Dentistry is a local dental practice that specializes in pediatric dentistry and general dentistry. The practice is located at 888 Thackeray Trail Suite 214, Oconomowoc, WI 53066. The practice is open on Wednesdays and Thursdays from 8:00 am to 5:00 pm. The practice accepts Medicaid and private insurance.
The practice has received mixed reviews from customers. Some customers have praised the practice for its compassionate and caring staff, especially towards children with sensory issues. The dental office is clean and well-maintained. The dentists are friendly, funny, and personable, which helps to put children at ease during their appointments. The practice offers a blanket wrap that helps children feel safe and secure during dental procedures.
However, some customers have criticized the practice for its long wait times and aggressive staff. Some customers have reported that the staff is less than kind and that patients are treated differently based on their insurance. Some customers have reported that the practice discriminates against families that are not well-off. Some customers have reported that the dental assistants were rough with their children and not friendly at all.
In conclusion, Bitner Family Dentistry is a local dental practice that specializes in pediatric dentistry and general dentistry. The practice has received mixed reviews from customers. The practice has a compassionate and caring staff that is friendly, funny, and personable. However, the practice has also been criticized for its long wait times and aggressive staff. If you are looking for a local dental practice that specializes in pediatric dentistry and general dentistry, Bitner Family Dentistry may be worth considering.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Reign Again
Love this dentist and his staff truly a blessing to find.
Yajaira Candelaria
Amazing staff!!
Tiaesha Harris
Love this place
Alta Hartman
I've been bringing my 8 children here for over 20 years. I've never waited in the lobby long enough to pick up a book let alone read a sentence out of one . As soon as I check in and sit down, not even a moment later, I'm standing up to go to a room . All the doctors and assistants are so compassionate caring and comforting to each and every person / child's needs regardless of age, race, creed disability or handicap. Thank you all for your knowledge and ability to help everyone have, keep and maintain their oral heath. And reminding children and parents how important oral hygiene and healthy teeth are .
Cathryn Makurat
Called them because I’m dealing with a dental emergency and their website says they gladly help in emergency situations. I only have medicaid, which they take but I was told they are not taking new patients. This was after I explained that I have three chipped and cracked teeth, extreme nerve pain and my front teeth have been pushed so far into my gums that my teeth won’t go back together, meaning I can’t chew solid food. So much for them being caring and compassionate in emergency situations.
a rose
Yesterday my son had a routine filling for a cavity that was needed to be filled as a mother You want to do the right thing for your child, but I was not expecting this dentist office to go beyond my consent and literally do what they did to my son, my son had a cavity that was nowhere near the root they said it was decayed, but it was not decayed It had two cavities on it that were it is able to be filled. But instead they did a routine root canal on my 10-year-old child, and then put a metal crown on a tooth instead of putting a crown on that actually looks like a tooth because of insurance they thought a metal crown would be better for a minor child’s baby tooth that is ridiculous . They ended up not listening to my child when he kept saying ow that hurts they ignored him. What really irritates me is when I spoke to a manager this morning she Was rude to me and hung up on me, I don’t appreciate a dentist office being this disrespectful to children and parents with disabilities, but I really don’t appreciate an office lying to people because that is what this office has lie more than once to me,
If you were thinking about taking your child to the dentist, I would not I am actually now as a parent looking for a new dentist for my child because my son no longer feel comfortable going to the dentist anymore.
AK Watson
This office once was a welcoming, friendly environment to bring our kids to. They never complained about going to the dentist until the last few years. The office staff are less than kind. My biggest problem other than the dentist himself, is the waiting room which is full of political propaganda and religious material where children’s books, and toys once were. The dentist was really rough with my son, even scolded him in a very unprofessional way.
they do take state insurance which is great- everyone should have dental care, but I agree with some other reviews here that patients are treated differently based on their insurance. I strongly feel that 6 months is an extremely long wait out for an appointment to be scheduled. My son waited 7 months to have a cavity filled. It is interesting however that when our insurance switched to private our appointments weren’t booked that far out at all. It’s unfortunate they couldn’t carry over the wonderful practice originally started. We look forward to finding a new dentist. Also isn’t it a HIPPA violation to give parents medical information on a child’s dentist visit in a waiting room full of people?
Kendal Kraft
Dr. John was amazing with my son who has sensory issues. My son gets nervous and Dr. John seen he brought his owl (stuffed animal) so he said lets look at owls teeth first and actually talked and treated owl with my son. Dr. John took the time to explain everything to us in a way everyone understood. Dr.John was so respectful and wants the best for his patients. The office is so clean and staff is just the best! I believe there is not a better dentist out there.