Review of You Dental
You Dental: A Reliable and Professional Dentist in Penfield, NY
You Dental is a reputable dental clinic located in Penfield, NY, that provides a wide range of dental services to its patients. The clinic is dedicated to providing high-quality dental care to individuals of all ages, from children to adults. The clinic's primary category is Dentist, and it is open from Tuesday to Friday, from 9:00 am to 5:00 pm, and on Wednesday from 9:00 am to 5:00 pm.
The clinic's location is easily accessible, and the staff is friendly and professional. The clinic's hygienists are gentle and thorough, making patients feel comfortable during their dental cleaning sessions. The clinic's dentists are knowledgeable and take their time to explain all procedures to their patients, making sure that they understand everything before proceeding.
You Dental's office is clean, spacious, and outfitted with the latest technology. The clinic's infection control protocols make patients feel safe and comfortable. The clinic's receptionist is very nice and patient, helping patients with scheduling and insurance verification.
The clinic has received numerous positive reviews from its patients, praising the staff's professionalism, kindness, and exceptional care. However, there was one negative review regarding the dental filling technique.
Overall, You Dental is a reliable and professional dental clinic that provides high-quality dental care to its patients. The clinic's staff is friendly, knowledgeable, and dedicated to ensuring that patients receive the best possible care.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Min Chi
Great new dental clinic in Penfield and conveniently located! The space is so inviting and homey. Love the friendliness of staff. Dr. Jia is gentle during the filling/dental cleaning procedure, compassionate, and takes times to explain the plan of care.
Huaye Li
I was nervous about taking my five years old to the dentist and how he would react. Dr. You and her team did a very good job and he absolutely loved it there! I would reccomend this place to anyone who has children. Everything was perfect.
Roma C.
Dr You and her team are amazing they are very friendly and attentive. The place looks welcoming has designated area for the little ones to play. And I feel right at home Totally recommend for all your dental needs. Thank you Dr. Gia.😉
Jerry Padilla
I can’t say enough good things about this dental office! Customer service here is the best in the market! They are all pleasant, kind and hard working! They work with our insurance company - which is rare! They do an excellent job and have top notch technology! We love it here and will never go anywhere else! They are excellent with kids as well!
Eunyoung Lim
Friendly staff/dentist and very modern, clean and calm space. My kids 4,6,&8, enjoy going to the dentist!! definitely recommend this practice for the entire family.
Brian Dart
My wife and I were looking to change dentists about a year ago and discovered You dental. I am glad we did. This is a new office....clean...extremely nice people and they do a great job.
I would highly recommend them to anyone.
gx lan
continued from the last review I post.
It is only fortunate that I caught the problem before my son used the appliance. I seriously doubt the source of the first appliance Dr Jia applied for him at the clinic.
We requested termination of the treatment and asked for a full refund. Dr Jia asked us to sign a form to release her from any and all liability, negligence, or malpractice, but without a word about the reason we requested the termination. She also offered the compensation to us which we didn’t respond to. We refused to sign the form, and we then dispute all the bills. She didn’t pursue any arbitration for charge back. Dr Jia then sent us a letter to inform us that the treatment was end in her clinic as requested by us. She made up another story to justify her actions, but we are no longer interested in hundreds of inaccurate stories.
All the communication between Dr Jia and us via emails and messages!
Jordan Trabalzi
Very nice, did a great job with my teeth. Most pleasant experience I’ve had at the dentist!
Zao Lei
Dr. Jia is patient and good with little kids. Although my daughter seemed uncooperative during the visit, she remembered everything Dr. Jia shared with her and followed the instructions since.
Yangyang Fu
I am so glad we have You dental in Penfield. My boy really had a great first experience today. Super nice and friendly environment. Highly recommend!