Aspen Dental

Don't go here. Here are a list of issues:
1) I just went to an appointment that the office had already rescheduled three times and the office was closed with no information up. I was not contacted.
2) they rescheduled multiple appoints without contacting me. Just told me when I showed up that there wasn't any way to see me that day and offered no apology for the lack of communication.
3) made repeated mistakes on billing and with my insurance.

Very impressed with this dental office. Everyone was very friendly and knowledgeable. I am proud to give them my business.

In for initial exam and cleaning. Love the staff, and the doctor is amazing. Highly recommend.

I was relieved when Aspen was able to schedule an appointment for me the following day, as I was in urgent need. The scheduling person was empathetic yet professional.
The front desk person was friendly, it was a comfortable environment.
The staff including the doctor were knowledgeable and accommodating. I left with a treatment plan and look forward to my next appointment!

I really like how they welcomed me in and took care about my nerves about being there. The environment is quiet from other people, unlike other dentists I've been to. It was less painful than previous extraction because of the care to making you numb. I will definitely let others know about the great experience I have. Thanks again

Scheduled a cleaning Appt. 2 months out only to have the office call me the day before and tell me they don't perform Cleanings on Friday anymore. My new appointment is another month out. Very disappointing as I had already made arrangements to take off work for this appt.

5/31 - Additional Info below
The same thing just happened again with my new appt. Apparently they have one dental hygienist who can just decide not to work whenever they want. New Appt date = 8/16.

The new girl that does the cleaning is great. The reason I don’t give a 5 is there is a lot of Staff turnover.

Friendly and knowledgeable staff. We are 3 for 3 in my family all reporting having had a great new customer experience.

This was a really scary dental experience. I’ve already called about this and left reviews through Aspen with no response, so here we go. I got there and waited over 10 minutes for anyone to greet me. After the front desk receptionist told me about the dentist at this very place almost messing up a dental procedure - which she said she only caught because she works in the dental industry - I was taken to the back 40 minutes after my appointment time. I went in for a broken tooth, and the dentist shoved a metal tool directly into an obviously broken tooth. I jumped and said “Ow” and he said “It hurts?” And did the exact same thing again! He told me I’d have to come back to get it fixed. (In contrast, my new dentist fixed it immediately.) They took me to the front and told me to wait. After 15 minutes, an employee asked why I was there, and I said they had asked me to wait. She laughed at me and walked away. I finally just walked out. After over a month, they are still refusing to send over my x-rays despite a medical release form waiver that I have signed, multiple phone calls, and voicemails and requests for them to be released from my new dentist, which is delaying my care further. Honestly I would say never go here.

Alyssa was amazing as my hygienist. I had lots of anxiety while being there and she was very understanding and comforting. Dr. Garcia was amazing as well. He took the time to talk to me about a dental plan and I felt like he actually cared about me and I wasn't just another patient. The receptionist was super nice as well. Thank you Aspen Dental.