MINT dentistry | Lancaster

Poor place... stuck very bad from sewerdamage though out the office, they tricked me on the phone to get me and my family into the office to get my insurance money, lied about free whitening... and paperwork process was horrible with a rude front desk and blamed the call center for not being trained properly. Me and my family will find our dental needs somewhere eles.

Great dentist and staff love this office, i went in May to get a wisdom tooth extacted after going to another dentist and getting told I had to go to a specialist to have surgery done to remove it, i found mint denistry and got told i could get it extracted normally with no problem. i schedule an appoinment to get it extracted and they made me feel so calm and relaxed from the moment i walked in to my appoinment. the appoinment and extraction lasted no more than 20 minutes and i had my wisdom tooth removed so fast and quick with no pain what so ever with all the numbing medicine. i will definitley be back to get more work done. I recomended them 100%.....

This morning dental service was fast and staff was curtious.. Hygienist was quick with my gag reflex. 🤣🤣 she got it done🙏🏾(high five)

Came for a routine check up and everything that the commercial says is true. They offer hulu, Netflix or pandora to watch or listen to during the service. The massage chair is the CHAIR YOU SIT IN FOR THE PROCEDURES (I was looking for them when I walked in). Jessika helped me do the trays for the teeth whitening and my xrays and she was quick and explained the process well. She did answer all my question when I was confused. Prices were great too. Overall great experience and will be back

I’ve been coming to this location for 4 years or 5… They had been blowing me up about my ck up that I missed. I told the lady I started a new job n couldn’t come right now unless she have a late appointment she stated she did so she booked me. Now keep in mine I said I STARTED A NEW JOB WHICH MEAN NEW BENEFITS CORRECT??!! SO …. My appointment day has arrived and I call again to confirm appointment. I come in n speak n the black lady at the desk guess she was new was like yes ma’am. I said I have an appointment she said ok your name give my name n she say we have u as a cash patient I say no I have insurance I told them when I book I had a new job n was ask was do I have ppo insurance stated yes. Ok so she go get the office manager a young Hispanic woman who says u got insurance now I stated yes I was without for a short time she say o we do t have your insurance info and it’s to late to verify I said huh how is that? Well fast forward she got it verified and told me I DIDNT HAVE TO PAY DUE TO INSURANCE I SAID OK SO IM THINKING IM ABOUT TO BE SEEN N SHE SAY I REBOOKED U I SAID NO MA’AM I will not be taking off again she said your cleaning won’t be done by 5:30 I said what time y’all close she said 5:30 I said my appointment was 4:30 n I’m here so get started she had the nerves to say I HAVE TO PICK MY KIDS UP I HAVE A FAMILY I SAID OK N I HAVE A JOB AS WELL SOOO. But I’ve called corporate I’ve called soooo call boss number she have sent emails and txt nothing back… Looking for another location to go too now there lost!!!!! 🤣🤣🤷🏽‍♀️

Great dental office to visit for teeth cleaning or other procedures..The whole staff was kind and made me feel right at home ..Relaxing in the chair while listening to my favorite radio station..Totally Awesome !!I I would recommend Mint Dentistry because they treat you like family the minute you walk in the door. Mint Dentistry is the BEST the staff is Awesome. Every little detail is explained to you and if you have any questions there ready listen

It's always a pleasant experience. The staff is courteous and professional. The environment is very relaxing. Not to mention that I'm very particular about my teeth and even more so after part experiences with other dentist/ facilities. My teeth feel great.

Great office! Front desk staff were very nice, Dr was clear on information and instructions, he made me feel very sure about what was going on. Exceptional dental assistant (I think her name was Jessica) made sure I was comfortable and taken care of at all times. I was in and out within about an hour. All around great office and staff! I will definitely return!

I was pleased with my visit. From the front desk on. Dr. Nguyn took me through all the steps, letting me know what to expect. He was kind and courteous. Melissa was fantastic as well. She helped me relax and stayed on point. They gave me a great experience!

Today I had an appointment when I came in your desk front office girl Amanda was rude and had an attitude with me when asking her about my appointment it felt like it was an inconvenience to help me. I would like to formally complaint about the service I received. Not only that but my appointment was changed that day for me several times and the initial girl who added my appointment told me specifically she was scheduling one to remove my wisdom tooth but she scheduled a exam instead and when I came in the front desk girl told me that they couldn’t help me with that but instead of being nice about it she had an attitude. When I asked her name she told me Amanda I asked her last name she said I can’t tell you that! Instead of apologizing she hand over my paper upset.