South Lake Union Dentist Office

If you’re like everyone else on the planet and have anxiety about dentists, I highly recommend South Lake Union Dentist. I am so impressed with the service I received today from every staff member. First of all they have an amazing front desk receptionist. Very personable and easy to talk to. I saw Dr.Bienstock who was very nice. I was lucky enough to have pretty great teeth for not going to a dentist for over 3 years. The x-ray tech Madison was super friendly. My dental assistant Lana was so nice and even though the impressions took more than one time to get right I had no problem working with her. I’m going back in a month to get my wisdoms removed. Wish me luck!

This office is full of the most caring and professional staff! Dr. Bienstock performed my cavity fillings and was patient, informative, and very careful. Miranda, the dental hygienist, made sure I was comfortable and explained every step of the process to me. From start to finish, Nicole walked me through my insurance and payment options as well as scheduling for my next visit. It’s refreshing to visit a team that cares so much about my oral health and properly educates with being condescending.

Friendly staff, great experience. Best dentist I’ve been to.

Dr. Stephanie Pedersen is phenomenal at the craft of dentistry and is a terrific person. Her team is friendly and skilled. They make every visit feel like something special and take advantage of many cutting edge dentistry tools to make visits as painless and fast as possible. Top marks across the board!

The team at this office are the best!! Justin & Stephanie are always so helpful whenever I need to figure out a payment plan, they always make it so easy (:

The whole staff is great! Dr. Bienstock helped me finish my Invisalign treatment after moving here. The transfer process was easy, and finished without delay.

Dr. Andi Liou will make sure you have a pleasant experience, and understand the importance of keeping your teeth as healthy as possible.

The Invisalign scanning process was easy with Madison, and Esmeralda did a great job making sure I was comfortable during my cleaning.

Dr. Beinstock and Sydney gave me so many things to smile about today. Excellent care and a few fun jokes. If you're in the market for a new practitioner, these folks should be at the top of your list!

My experience at South Lake Union Dentist Office and with Dr. Andi has been nothing but excellent. Everyone is incredibly caring and professional; also the location is great (in the heart of SLU). I initially came in for an emergency appointment because a piece of my tooth chipped off. I was freaking out but luckily, they were able to schedule me in the same day! The entire staff was caring and helpful. They took my insurance info over the phone so I knew my coverage prior to going in.

Essentially, I had a huge filling that needed to be replaced and there was crack in the tooth where the piece had broken off. Dr. Andi was very thorough and patient in explaining why that tooth needed a crown (did I mention I was freaking out?). He even took pictures with an oral camera to show me exactly what needed to be done. I proceed forward with the crown but the best part was that I WAS ABLE TO GET THE CROWN THE SAME DAY! They have this machine that makes the crown in-office; you can literally see it drilling in the front of their waiting room! It cost a little more but was totally worth it (just one appointment instead of two). Also, I couldn't even tell that I had a crown there, it blends perfectly. Doesn't get much better than that! Dr. Andi was also very gentle and made this whole experience pleasant.

I've been back for several fillings and cleanings; each time was wonderful. From Nicole (front desk) to the assistants (Madison and Esmeralda), I just get good vibes all around. At my most recent appointment, they were taking extra precautions due to COVID-19, which I appreciated. My mom and best friend are also seeing Dr. Andi now and I'm excited to start Invisalign treatment soon! I highly recommend this office.

i have been going to this location for a couple of years now and even since my first cleaning (after i had not been to the dentist in a few years) it has been the best experience i have ever had at a dentists office. i was seeing dr andy and this time i saw dr brito since he moved. she was just as magnificent. i cannot forget to mention the support staff brittany and sidney. they were both so sweet and genuine. i really never am anxious or dread going to the dentist because of this office.

I just experienced the most ridiculous dental experiences EVER: For my scheduled appointment, waited for 3+ hours for nothing! Maybe not nothing, technically I had a full bag of saline solution into my body while waiting, and nobody else was there, I have to call out to seek help myself and tell them this bag is almost done you need to change another saline.

Had the appointment scheduled at 8:00am in the morning and I arrived at 7:40am-ish to fill out the mandatory paper work and deal with all the housekeeping issues.

Then I was waiting both at the waiting area and the surgery room with poor quality equipments (sphygmomanometer didn't work, have to manually adjust in order to test the blood pressure everytime) FOREVER for the oral surgeon Dr.PARSHAN NAMIRANIAN to finished up his prior patients' work without telling me ANY expected waiting time. I asked the nurse about the reason behind a scheduled appointment becoming so behind, the answer I got was:

"Din't you enjoy the beautiful snow scenery outside of this window while waiting? It's a snow day and we have extra patients, and you know what, when I was in the ER, I have to wait for 5+ hours!"

I was like, wait, it's a completely different story than an ER, it's a SCHEDULED appointment, not I came here randomly without any appointment and asked for help, how could you make that an apple to apple comparison?! In addition, you are not performing a surgery outside, what's the logic and correlation to book extra patients in a snow day? Also, I have no interest in the "scenery" out side of the poor surgery room with all the monitoring equipment and saline on.

It's pretty obvious that Dr.PARSHAN NAMIRANIAN is not capable to do the work load he currently has, or, let's say, if he is as good as the staff said, then there's a problem of this clinic's operations, maybe you need a consulting firm to help you guys with am operation optimization deck :) But either way, you should not put the burden on the patients shoulder and take it for granted.

At the moment I have already waited for 3 hours alone with the broken sphygmomanometer and almost empty bag of saline injected, Dr.PARSHAN NAMIRANIAN's staff told me there's at least 30mins additional waiting time until I can get the surgery.

Maybe my hourly pay is not as high as Dr.PARSHAN NAMIRANIAN and my contribution to the society is not as enough as Dr.PARSHAN NAMIRANIAN, but Dr.PARSHAN NAMIRANIAN's time is money, mine as well.

Anyways, this is a ridiculous clinic based on my awful experiences this morning, and just FYI.

If the surgeon is not capable, please do not sacrifice the patients' health and time.