South Lake Union Dentist Office

Staff are excellent, though Dr Bierstock always seemed too busy and never very invested. On my last visit he didn't want to wait for the surgeon so he gave me a list of instructions to pass along..

The last time I saw him he told me either my teeth were receding or he hadn't done the reading correctly the first time. Given our interactions I think its very much a possibility that it wasn't done right.

Every time I walk away feeling like Bierstock is attempting a shake down and that had someone else been doing the operation I would have better results.

I can't say enough good things about this Dentist office and their staff! I had a baby tooth that I wanted to cover with a veneer. They went through every option with me and helped me figure out what worked best for me. I also really appreciated that they let me know that it really wasn't noticeable but were happy to do it, if it would make me feel better. I got it done yesterday and couldn't be happier. Dr. Brian Bienstock did SUCH A GOOD JOB! I really can't recommend this dentist clinic more and have convinced most of my team to join the clinic as well!! HIGHLY RECOMMEND!

Friendly staff and Dr Graham gave all information about treatment upfront which was helpful

OK so this review is going to sound a bit like maybe they paid me to say this but I promise they didn’t.

I am a person that has a lot of medical anxiety and is dealing with chronic pain in my neck - so naturally I was a bit nervous to go to the dentist. However Dr. Bienstock and his team have been so wonderfully accommodating. Everything from making sure that I have a blanket when I am cold (which is a big pain trigger) to explaining the processes and x-rays to me in depth. This not only eases my anxiety but I walk away always having learned something, including the steps that we might take to prevent the need for bigger treatments and how we can plan for longer-term dental care. They have explained all medical costs ahead of time (especially great since my insurance doesn’t cover much). This includes payment plans and scheduling to accommodate my budget needs. I have had a few fillings done (including replacing one from a previous dentist that had chipped and fallen out). When I needed my root canal, Dr. Bienstock took the time to really show me on my imaging what was happening and we talked through the whole process before we did it. I was so nervous that day- and was also in the process of grieving a sibling- all of that on top of the chronic pain and there was no way I could handle the rubber teeth guard/opener- so his entire team worked with me without that- which i know is much trickier. All to say- they have been so wonderful to work with. I moved from SLU to North Seattle but I wont be switching dentists!

Had a first appointment with them and I had a nice visit with everyone involved. The dentist was really nice and explained everything clearly. I feel like I got great treatment.

First, I'd like to say the administrative staff and dental hygienists were very professional and friendly. My experience with Dr. Bienstock however was unpleasant and uncomfortable at best. I've moved around my fair share so I'm seen an array of dentists but have never had a bad visit in the past. Similar to other reviewers, Dr. Bienstock used sales tactics and guilt trips to pressure me into further treatment. While I greatly value the medical advice and have concern for my oral health, it is unprofessional to continue to lecture a patient after they have expressed that they are unable to afford the co-pay costs for further treatment at this time. It's not fun explaining over five times that I'm in-between work due to COVID and won't be able to take on extra costs at this time while the medical "professional" I'm seeing gets increasingly frustrated and forceful. He spent more time pressuring me to spend more than be did actually treating me as a patient. Even while he was treating me, he exaggerated my discomfort, saying I was in a lot of pain as an argument to sell further treatment. I was not in pain and my biggest discomfort was being in conversation with him. If he hadn't acted like a slimy used car dealer, I would have eagerly made another appointment once saving the money for the treatment suggested. My partner sees a different dentist and was diagnosed with the same condition but received much more affordable treatment without the sales pressure. I'll be making an appointment with my partner's dentist's office next time.

Update 5/16/2019. My first cleaning... still the Best Dental Experience ever!!! 😁 the entire experience was fantastic, from check in, to questions... everything perfect. I had absolutely no discomfort. Cleaning... my teeth feel fantastic! Dr. B took time to answer questions and to explain things that I've never knew before!

Great experience haven’t been in awhile and I felt like family. Highly recommend

I got crowns down here. Whole process went smoothly and the staff was super friendly!

I am someone who gets a little nervous going to the dentist, especially a new one. I can confidently say Dr. Bienstock and Madison the dental assistant made sure I was well taken care of. They were wonderful to work with! Nicole the office manager was very helpful and made the paperwork and check-in process seamless.

The office is brand new, clean, and very conveniently located in the heart of SLU. I will not miss the trips to Tacoma to see my old dentist and I know I'm in good hands here!