Friendly Smiles Cosmetic Dentistry

I've moved away from the area and it was honestly easier to replace my hairdresser, our chiropractor, and our auto mechanic than it was to replace our dental hygienist. She was honestly that good. (I'm sure they have a few great hygienists, but I saw Danielle)

I went to Friendly Smiles in Fargo and loved it. I went for a few years and saw 3 or 4 different dentists over the course of time- all were good. The Hygienist though; was fantastic. That's what matters more to me, I see her every time I'm there, and spend the most time with her. That's who I really want to take care of me. I went 4 times/year for cleanings and she did a great job and I never had any pain or discomfort. She explained procedures well and genuinely motivated me to have better dental health. (I definitely can't say that about any other dental team I've had in the past)

A pleasant dental experience might be worth a 4 hour drive cross state.. I might be back to visit if I can't find a good hygienist in my new area.

I just started going to Friendly Smiles Cosmetic Dentistry and have been very impressed with them! The people who answer the phone and schedule appointments are fantastic and make a great first impression. I was a little nervous about the first appointment because they said it would take 2 hours. However, time went by fast and I really felt like they took the time to thoroughly check what is going on with my teeth, gums and general oral health. The doctor and hygienist were great and I trust them completely! I highly recommend Friendly Smiles, especially for someone who is anxious about going to the dentist. They do everything they can to make you feel comfortable!

I LOVE Friendly Smiles! Everyone is so nice and welcomes you with open arms. I especially liked how thorough they are with x-rays and scans and they do a great job explaining everything to you. It took a couple months to schedule an appointment but it was definitely worth it. Best dental team I have ever been to!

Thank you Friendly Smiles Cosmetic Dentistry in Fargo - Your team is awesome!!! At my old dentist, I would have to take a pain reliever to get my teeth cleaned….no more! Bonnie, my hygienist, is so gentle, provides great feedback and suggestions to improve my dental hygiene and is so nice and friendly, I don’t dread going to the dentist anymore. Last year I had to get a small cavity filled – Doctor Barfield used the laser! No novocain, no pain and it took about 15 minutes!!! I highly recommend Friendly Smiles!!!

Friendly Smiles is by far the best Dentistry in Fargo area! They not only do a great job but everyone is so friendly and make you feel so comfortable. Dr. Barstad is so personable and her assistants are amazing. I especially have to give a Big 5 star to Bonnie! To think I used to hate going to the Dentist...not anymore!

Issues with billing and quotes. I had to go in 3 times for one tooth which they said had a minor cavity and ended up with a crown.

I was very happy with friendly smile when I first started going. The hygienists were nice and did a great job and I like Dr. Barfield. However, when I went back this year and saw a different doctor, things changed. I had my first cavities ever. I was quoted my payment two days prior to going in only to find out that my payment would be 80% more when I got there! And I have also received another bill in the mail. But here is the big problem. The dentist Dr. Mahale, kept watching TV while fixing my cavities! Then I went back because I had one that was still hurting and she told me nothing was wrong with it. So, her bedside manner is not great either. She also asked me if I was pregnant and working in a different job field. So, they try and their facts from the files and she obviously got hers mixed up. I don't want my dentist to be my friend, I want a dentist to do their job professionally. I still have a tooth that hurts and I don't want to go back to see her because she made me so uncomfortable! They also sent me a letter asking me to write a review, so I did.

Very upset with the level of care I received from this place. The will squeeze every last penny out of you and your insurance company. So sad that when you have a cleaning they apply a fluoride treatment and its not covered. Or they take back for a whole panoramic shot of your face and then they send you a bill for over $800.00 and its not covered. I pay my bills, I just would like to be made aware when things wont be covered, before they send me a bill. Because I wouldn't do the additional work if I was made aware.

I have been a patient at Friendly Smiles for years. Due to financial reasons I've been unable to return as frequently as I wanted. Two years have now passed, but as many, no symptoms means other financial obligations had to come first. Apparently, Friendly Smiles is not so friendly. Yesterday, I received a Certified Letter stating, in part: "If you have not been getting regular dental care elsewhere, we do strongly suggest you make an appointment as soon as possible with us or another dentist." "If we do not hear from you in the next 30 days, we will assume that you are being treated with another dentist and will consider our dentist-patient relationship with you to have ended. I will be available to treat any emergencies you may have for the next 30 days, PROVIDED THAT YOU CALL MY OFFICE TO SCHEDULE AN APPOINTMENT." Since 'emergencies' are not able to be 'scheduled', Dr. Barfield makes it clear that the only way they will treat me should an emergency arise is that I MUST CALL TO MAKE A REGULAR APPOINTMENT NOW regardless of whether I can afford one, need one, or want one at this time. AMAZING! This office apparently find no value in patients who have always paid immediately (me); do not use insurance which saves them time and money (always paid in full at time of service)(me). I cost them NOTHING to sit in their file cabinet until I can afford and/or need to come back. I have spent THOUSANDS on dental work with them, but they are booting me UNLESS I make an appointment within 30 days of their letter. The dentist-patient relationship is not as important to them as a steady stream of income when THEY think they need income. SO SHORT SIGHTED because those who do not come in on a regular basis for expensive x-rays and cleaning are very likely to need dental work beyond the regular x-rays and cleaning. Dr. Barfield: very disappointing to see this from you, to say the least.

I am so happy that I found Friendly Smiles and Dr. Barfield. The staff here is so nice and they make me feel so comfortable. I can remember being terrified of the dentist as a child, however, my own children get so excited to see "the Danielles". They are great with the kids while emphasizing the importance of good dental hygiene. I highly recommend them.