Center City Emergency Dentist

I rarely review places but I feel like I had to for this. I had to two teeth pulled and this was the only place I get it done same day. They said the procedure was around $2300, they made me sign up the Care Credit, and it was approved (very shady that all the doctors was high fiving and congratulating the person who signed me up for it). After everything was said and done and the bill was paid I left and decided not to go back and to just find another doctor (while still paying for care credit).

Over 3 months later I get a letter in mail stating that I still owe $400 and that it will be going to collections. Which is crazy to me because they told me that the whole bill was covered by the care credit and they wouldn't have done the procedure if the bill wasn't paid. Huge scam. I have tried calling and emailing and no one answers. I am not paying that bill of imaginary fees that they made up months later.

It's all about money money money.

BILLING FRAUD SCAM!!! Summary: After paying your bill in full, you may receive a fraudulent bill 4-7 years later with a mysterious new balance. Do not pay it, do not speak to any collections agents. Contact an attorney and know your rights.

I went here one time, well over 4 years ago because I had a painful issue and my regular dentist couldn’t see me immediately. They “fixed my issue,” billed my insurance, and I paid my co-pay. I immediately had new issues with the tooth they worked on upon completion of their shoddy work. When I saw my regular dentist, he said they did a horrible job and he needed to completely redo it. The kicker is, 4-7 years later, they have the gall to send me a bill!! After this was paid in full 4-7 years ago. I am lucky I know the statue of limitations has long passed (4 years for most debts in PA). They sent me a completely bogus statement, backdating different “attempts” to contact me (I have received NOTHING from them in 4-7 years) and adding new charges out of thin air. They claim it will be sent to collections within 10 days if I dont pay. I will be reporting this fraud to the appropriate regulatory agencies. If you receive a bogus statement, do not pay!! If you are contacted by a collections agency, do not speak to them (they may trick you into inadvertently nullifying the statue of limitations, which is why I gave a range of years ago that this occurred and no identifying information in this review). Contact an attorney. Stay away from this fraudulent business.

Upon setting my appointment I was told that I’d be contacted about my insurance coverage and nobody did. After my initial wait of over an hour they explained my deductible would be $900 + due at the time of service. Upon leaving they wanted to charge me 135.00 for the same X-ray I had done 4 days earlier. I spent over 2 hours there with very poor communication. The VA Hospital recommended me. I’ll be sure to let them know about my experience. Who agrees to a service without being given any sort of price range?

This practice has gone from excellent to worst over the past few years. They recently canceled my appointment on the day of and did not send out any notifications. Their staff made zero efforts to put the appointment back on the schedule ASAP. They also lied about calling a day prior and the day of to confirm. This practice is shady and you are better off bringing your dental care elsewhere.

Every one I encountered MADE sure I received the VERY best possible care. I highly recommend them.

I have been going to CCED for a few years and things had been great. Then the office manager left, and everything seemed to go downhill quickly. I got double charged on my last visit (my insurance paid for the visit and CCED charged my credit card for the same amount). I have called and emailed 10+ times and (when they respond at all) they say a manager is not available or the new manager will process the refund by the end of the week. More than two months later and still no refund. Beware of what they charge you when you are leaving the office because it is a major hassle to get a resolution later.

I had a wonderful experience at CCED. My tooth cracked and my regular dentist wouldn't be able to see me for a week. I called here and could have had an appointment that very evening but I decided to come the next afternoon. I prefilled all my paperwork online and was in a room in about 10 minutes from checking in. They took my dental insurance so it was comparable in price to my regular dentist. Everyone from the front desk receptionist to the dentist were wonderful. I was in and out in about an hour. Would definitely come here again!

Jaw started hurting and we called at 9am got an appointment at 11am went in around 1015 they took me back immediately. Got me x-rayed, and then got my wisdom teeth removed as well as a jaw infection cleaned out and was back home by 12:15pm. They are incredible and professional.

I called at 9am to get a same day appointment, they took me that day and were able to take care of the extractions I needed, they made me feel so comfortable and everything was painless!! I highly recommend and will be using them again in the future!

I was having very bad tooth pain along with bad headaches for sometime. I needed help with my teeth and found this place online and called right away, they were able to get me in for a first emergency appt right away! Dr. Carlos was great and all of the dental assistants that helped him. Gaudy is the financial person and she is wonderful! she came into the room and discussed my options and really helped me out!! I will be going back soon to get the rest of my dental work done.