Review of Federal Way Dental Excellence
Federal Way Dental Excellence: Your one-stop destination for all your dental needs. This dental clinic offers a wide range of services, including cosmetic dentistry, dental implants, denture care, emergency dental services, and more. The clinic is open Monday through Friday from 8:00 am to 5:00 pm, making it easy for you to schedule an appointment at your convenience.
Dr. Ray and his team of dental professionals are highly skilled and experienced in providing top-notch dental care to their patients. They take the time to check and clean your teeth, inform you of any problem areas, and offer excellent advice on what you can do between visits to keep your teeth clean and healthy. The clinic has a comfortable atmosphere that will put you at ease during your visit.
Patients have praised the clinic for its outstanding service, professionalism, and courteous staff. They have also appreciated the clinic's ability to handle emergency dental services promptly. The clinic's hygienist techs are excellent and wonderful, making patients feel comfortable and at ease.
While some patients have expressed concerns about the clinic's pricing, others have found the clinic's prices to be affordable and reasonable. The clinic's communication with patients has been described as unclear and money-focused instead of patient-focused by some patients. However, the majority of patients have had a positive experience with the clinic and would recommend it to others.
If you're looking for a reliable and experienced dental clinic that offers a wide range of services, Federal Way Dental Excellence is the place to go. Book an appointment today and experience the best dental care in Federal Way, Washington.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Katie Joy Newhouse
My dental Hygienist Minh (I may be spelling her name wrong, so sorry!) was wonderful! Very professional and kind at the same time. The front desk manager Toby was awesome as well. He worked hard to figure things out when it was tricky to find my insurance info. Thank you for working as a great team!
Alexis c
I was so horrified with the dental appointments because of my previous experience, but had to go the doctor for my root canal. Well I must say Dr. Michael is really an expert in his area and he knows what he was doing not like some unprofessional dentist in the same area. I am glad I found this place. Highly recommend.
Jae R
very great place took care of me very well. Im not a big fan of dentist but they made me feel safe n harm free. Not bad for prices for white cleaning n braces. If you go ask for Amanda she is the manager she will take care of you.
Alli Jane
Since the company isn’t on Glassdoor I’m leaving this here because I feel it’s important for people to know the type of person running this business. My time with dental excellence was short But even so in that small amount of time I witnessed more corrupt administrative leadership then in my entire working career. To start my hiring interview the owner Dr. Sandy manipulated me into agreeing to not get paid for overtime in order for me to get full-time hours otherwise if I didn’t agree I would only be able to work 32-36 hours a week which I could not afford. Some of the more unsettling things I witnessed where Dr. Sandys blatant disregard for patients comfortability. A patient fell in the lobby and when I reported this to her the first words out of her mouth were “was it the office fault?”. Absolutely did not care whether or not the patient was OK just whether or not it was gonna cost her money. One of the worse things I witnessed while working there was a patient was numbed up and on nitrous, the front staff went in the back to try to strong-arm over a $2000 payment in order to do patient’s treatment. Patient did not have payment and ultimately had to leave while being numbed for no reason. If you decide to work or be sure you don’t ever speak your mind or you will risk having your hours cut in retaliation or fired I witnessed this happen to two staff members in my time there because “dr Sandy was mad at them”. The way the Staff and patients are treated is that all she cares about is money coming in. Everyone in that office is disposable to her and illegal practices Are made towards employees. Do yourself a favor and avoid this place at all cost.
Frantz Wilt
The dental implants were done well and the procedures were explained well. Big thanks to the doctor who explained the things really well to us. He took such amazing care and made sure that we felt comfortable.
D Drake
Federal Way Dental Excellence-- is the best having a new look done makes me look healthy and I am not afraid to smile..the journey is just beginning. My dread of going to the dentist is so much better. the staff is great.
Shirley Owens
Another dentist said my daughter had three cavities which was a bit suspicious. I found Dr. Michael and he was very professional with the latest equipment. Pretty cool space and it's very comfortable and clean. Well my daughter ended up having only one cavity saving us lot of money.
Robert Scholz
Very helpful. Willing to work with you when it comes to paying if you don’t have insurance. Very friendly.
Nesbia Lopes
The staff and management of Federal Way Dental Excellence are the best!! They are just what every one looks for in a service provider. It makes going to the dentist a pleasant experience. 😬
Mary Phillips
First time visit and can't believe how kind and effeiciant the entire staff was. Not only did I have a thoughough consul, but they were able to begin treatment immediately. Patiently listened to my situation and were able to advise me of my options. From the time you check in, to the time you leave you are treated you in a professional and friendly manner. I highly recommend this dental office!!!