2nd Street Dental LLC

I am a huge baby when it comes to the dentist. Being relatively new to the area, I asked a co-worker where she went and she recommended 2nd Street. I had hyped myself up with anxiety so much for my first appointment and told Mona, the dental hygienist, this. She told me everything she was doing before she did it during the cleaning and radiographs and really eased my mind. Dr. Haefele was amazing. So nice and made sure I was doing okay during the entire visit because I was so nervous.
During my second visit today to get two fillings taken care of, again I had hyped myself up anticipating pain and discomfort because of past visits at different dentist offices. Dr. Haefele went through everything even explaining what each of the instruments she was using did to ease my mind. During the procedure, she told me to raise my hand if it started to hurt. I've never been to the dentist for a filling without having to have multiple injections of the numbing agent multiple times. She only had to do it once. She even did one side of my mouth without a numbing agent. During the entire procedure, she kept asking if I was doing okay. She is the cheeriest person ever!

From the moment I walked into 2nd Street, to checking out with the always personable Sam...everything was enjoyable. I have never been able to say that about a dentist office before. They are slowly changing my mind about going to the dentist! Thank you Dr. Haefele, Mona, Sam and Mary for two great visits. :)

This is absolutely the best staff and the best dentist in Casper hands down. They are a joy to be around, you will actually look forward to seeing the dentist. I can't say enough good things about this office.

This place is wonderfully friendly and warm. From a person who usually fears going to the dentist, the hygienists are gentile and kind, The dentist is amazing and most importantly they don't shame a person if their teeth aren't excellent. Yay

Great service & wonderful staff! They were able to get me in quickly and they explained everything before services. I was very impressed with with how polite and friendly every staff member was! I would recommend 2nd Street Dental to all family and friends. I will be returning for my future services!!

I have been looking for a dentist since moving to the Casper area and found it in 2nd Street Dental. The office is clean, staff is very friendly, and knowledgeable. They were very thorough, and helpful in addressing any questions and concerns. I highly recommend this practice.

I am a new patient, and it only took two weeks to get in. I needed a cleaning and i wasn't happy with my previous one at the last dental office. everyone was very nice and helpful in the front office. the cleaning went fantaastic, and I actually thought she was ocd, because she kept changing cleaning tools, and I like to say "digging deeper" after she was finished the dentist came in and checked her work then asked me if I had any questiions. I was very very pleased and I am making them my full time dental. Thanks 2nd st Dental for your great work.

Sincerely, Dave Bryson

Dr. Miranda and her team are the best. They always take great care of me and always have the best service. I always tell all of my friends to go to 2nd Street Dental.

Apparently Dr Haefele is awesome when it comes to cosmetics and fillings and such. I came in four days ago to get an extraction, one of the shots to deaden my tooth, she missed. It went in my jaw, therefore I felt most of the extraction. Went back in cause of sometimes throbbing pain. Because it was a extraction, she couldn’t help me. Even though she did cut my gum to get it out. But that’s not really surgery. LOL. I was told to keep taking my ibuprofen. It could possibly take a week to a month to get over. What?!?!!! Saying that, she will never touch my teeth, ever!!

My 3 year old had a GREAT experience! Every single person had a wonderful attitude and they were so personal with her. They explained everything to her step by step and she got to make choices of flavors and type of brush she got (only 2 choices to keep it simple and moving along). It is very clean and professional, I have an appt in a couple weeks and the lady at the front desk gave me the forms to fill out so I can just walk in at my appt time!

I did not go to this dentist so cannot review their actual procedures. This is only about their insurance policies. They require full payment up front and they bill my insurance and the insurance then pays me back. This is quite ridiculous as I pay quite well for my insurance specifically so I do not have to pay up front (or cover major medical costs). If I could pay for the work I need (extensive crowns) up front, I wouldn't have insurance.

They've lost a customer because of their paranoid policies, one that (unfortunately) drops quite a bit of money at the dentist. There are quite a few other dentists in town who do not have this policy. I completely understand that dentists don't want the headache of waiting for payment, but why should that be pushed onto me? I'm glad other dentists don't have this problem.