New Dimensions Dentistry

Doctor is overzealous. Nurses will grind at your teeth with a pick and gouge your teeth so you get cavities. No individual rooms just one hallway with beds lined down I can look left and right and see all the patients waiting, and getting worked on. 1 star is the lowest google will let me give.

I have read many mixed reviews on this place and wanted to wait until I had a substantial amount of work done to leave an honest review. My children and I have been going for years. Multiple cleanings and fillings, and I had to get a root canal and crown. Fillings have held up with no issues, root canal a success and the crown is comfortable. Dr. Pollina and his staff has always been welcoming and kind. Pollina is a very personable guy. He's made me feel comfortable to the point where my dental anxiety has subsided. I never felt judged or pushed into doing a procedure that I didn't feel is necessary. This review stems from years of work and experience at this practice. My personal experience here has been great and we will continue to go here.

They purposely overbook so expect the longest wait of your life and the FULLEST waiting room. It’s just unethical to expect patients to waste their ENTIRE day waiting to be seen. Rude dental assistants and no masks worn. DO NOT WASTE YOUR TIME FIND A REAL DENTIST. Oh and all the good reviews? Most likely cash paying customers, who are treated VERY different.

Longest wait I've experienced ever! Assistant did not wear gloves to open sterilized tools after repeatedly touching her hair. It was a scheduled appt for my 8 yr old. Dr. Didn't acknowledge me even after I tried to address my concerns about which tooth they were working on. He gave my son a shot of novacaine, walked away, and then had the nurse come back with a referral to children's hospital. No explaination what so ever! They shuffled is to reception and asked when we'd like to reschedule?

Bring snacks and make sure you have something to keep you occupied. The wait times are ridiculous. They even have a very passive aggressive sign on the door to warn you.

I had my first appointment today with New Dimensions Dentistry.
Dr. Pollina and everyone I had contact with were extremely friendly and kind. Dr. Pollina worked very efficiently and quickly and constantly maintained my comfort. I have more dental work to get completed and have already made my next appointment. Great experience today!!

In 2015 I had 4 cavities filled here. One of the fillings was so sharp and rough that it was cutting my tongue, I went to another dentist who fixed it. In the 5 years since then, 3 out of 4 fillings developed cavities near them and had to be redone. I think this is because they had been so poorly done the 1st time. One became sensitive to cold afterwards and there is nothing I can do about it. They were rough and overdrilled. The most horrible dentist I have ever been to, when will he be gone?

If I could I give this place a zero star!! First off I had a full top mouth extraction done by Dr pollina, he original wanted too all my teeth that day but I'm glad he didn't cause of how much pain I was in. The day of my extraction my appt was at 1 pm. I didn't get back there til 4 pm. Then I sat there for 30 mins when he finally started pulling my teeth. I didn't get out of there til 7pm. Then to make it worse they sent me home with out no emergency contact number. Which I ended up going to the ER come to find out the ER alone couldn't help me!! Then after a month of extraction I started having bone fragments come thru my gums, so I call new dimensions the lady I spoke with said I wouldn't be waiting long since it will be a post op check. Now keep in mind I was in alot of pain that day!!!! So instead they made wait 2 and half hrs in pain!!! I went and spoke with the receptionist asked her nicely how much longer is it gonna be cause I was in a decent amount of pain!!! She said there's 2 more people in front of you so she not sure! I walked that day cause I was in so much pain and they acted like they did not care!!! So the following weekend I had to deal with pain. Which is uncalled for! I had to get another surgery from another dentist who actually helped!!! Which that dentist said I needed a procedure done called alveoplasty. Which Dr pollina failed to even tell me I needed so when I get dentures they fit better plus to get all the bone fragments out of my gums Do not go here they are not caring about there patients nor do they wanna help people at all. Instead of them helping me cause they were the only dentist who accepted my insurance and yea I had insurance and instead I had to go to another Dentist and pay out of pocket which was NOT cheap to get the proper care I needed.

Wonderful experience. Was in and out in a timely manner. Everyone was very professional. I see alot of bad experiences here but for me I have no complaints. Keep an open mind going here and im sure you will have a good experience.

First off, I would like to start out by saying that I have gone to 3 local dentist prior to going to New Dimensions. I had almost given up hope in finding a good dentist (especially one where I was comfortable). Every dental experience before New Dimensions has been a complete and utter nightmare! (due to botched Dental work, rude staff and much more)This office is a diamond in the rough! Not only is his staff pleasant, they go above and beyond anything that I have experienced in the past. I constantly work out of town so flexible scheduling is VERY important to me. Unlike my last dentist, it's not like pulling teeth to get an appointment (no pun intended). Two weeks ago I woke up with my mouth in horrible pain and my cheek is swollen from an infected tooth. I called New Dimensions and they were able to get me in the next day! Now, let's talk about the man behind the hygienist mask-Dr. Pollina. Not only is he a great dentist but his rates are very reasonable compared to other dentists in the area. (I know this first hand because my mouth was a mess. I have had a lot of work done)
I have always had issues with fillings falling out. Knock on wood but Dr. Pollina has been my dentist for the last 3 years. Not one filling that he has done has fallen out. Also, when he has had to use novicane he doesn't skimp. I have had dentists in this area previously that did not use enough and not wait long enough -it resulted in tons of pain. Also, if you are worried about getting shots, he is slick. In my personal opinion Dr. Pollina is the best dentist around and deserves 5 out of 5 stars. This place makes going to the dentist not so bad