Canyon Creek Family Dentistry of Richardson
Review of Canyon Creek Family Dentistry of Richardson
Canyon Creek Family Dentistry of Richardson is a dental clinic that offers a wide range of services, including general dentistry, cosmetic dentistry, orthodontics, pediatric dentistry, and emergency dental care. The clinic is located in Richardson, Texas and is open six days a week, including Saturdays and Sundays.
The clinic has a team of experienced and friendly dentists, hygienists, and staff who are committed to providing high-quality dental care to their patients. They use the latest dental technology and techniques to ensure that their patients receive the best possible care.
The clinic offers a variety of services, including dental exams and cleanings, fillings, root canals, extractions, dental implants, dentures, braces, and teeth whitening. They also offer emergency dental care for patients who need immediate treatment for dental problems such as toothaches, broken teeth, and abscesses.
Patients who have visited the clinic have praised the staff for their professionalism, kindness, and expertise. They have also appreciated the clinic's state-of-the-art facilities, comfortable atmosphere, and affordable prices.
While some negative reviews have been left by patients who were unhappy with the pricing or the quality of service they received, the majority of patients have had positive experiences at Canyon Creek Family Dentistry of Richardson. Overall, the clinic is a great choice for anyone looking for high-quality dental care in the Richardson area.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Daryl Ward II
Very polite and professional place! Quick appointment time and everyone was so friendly. Especially the lovely ladies at the front desk. It’s a warm welcome considering what is going on in the world today. Looking forward to my next appointment there. Highly recommend.
Nehal A
Very professional and friendly staff. Specially Helia at the front desk. I had some major dental work done. Dr. G. “Elgohary”was very professional and incredibly thorough. I have a hard time with anxiety for dental appointments and they are very patient and caring!
Deborah Cowart
I have found my new dentist! I bought a groupon for zoom bc I wanted to whiten my teeth but also a good way to find a new dentist since recently moving to Richardson. what a pleasure they are! Very sweet and gentle hygienist- Flower you are FAB!! My zoom technician was wonderful as well. I met both Dentists - lovely chairside manner. The front desk ladies yall are great especially that "little stinker" LOL look forward to seeing you in 3 months!
UPDATE: went in January wonderful appointment. Then missed April and July d/t COVID. Went yesterday....... I LOVE this team! A gentleman dentist took care of me this time(didn’t get your name-sorry!) he was the nicest man so gentle and THOROUGH. Thank you so much!
Zeel Patel
I went there for the first time and the staff was so nice and sweet. They were all very professional and the doctor (Dr. Moon) who did my treatment was so sweet and kept checking up on me throughout the treatment and made sure I wasn’t uncomfortable or anything. I would definitely recommend this place.
Cindy Cook
I am terribly anxious about going to a dentist, especially a new one. The staff from the front desk to the treatment rooms were awesome. Everyone did there best to ease my anxiety and they met the challenge. Would recommend this practice to all!
lani237
I have been going to Canyon Creek for years. I would drive over an hour to go to them. I have referred endless patients and my entire family goes to them. NEVER AGAIN, will I step foot inside this office. Never again will I refer another person and I will be sure to inform every person I have referred that they should find another practice.
The office staff has taken a HUGE spiral down. Which is just so so so sad. They say they have a 24 hour cancellation policy but when they call you to confirm with more than 24 hours notice and you have to reschedule because you have a sick baby they tell you they need to apply the cancellation fee even though it is more than 24 hours notice. And then you spend 10 minutes on the phone trying to get someone to understand that if your appointments at 5 o’clock and they call to confirm at 3 PM the day before and you need to reschedule that they shouldn’t be just “waving” the cancellation fee because it shouldn’t be applied to begin with. such route office stuff there policy is not set in stone. By the end of the phone call she was telling me that it’s 24 “working hours” so THREE days in advance! The lady I spoke to couldn’t make up her mind if it was 24hrs or 24 working hours. I have NEVER heard of it being 24 working hours at ANY doctor office.
This all makes me SOOO sad because I will miss Anita, Desiree, and Dr. Adrian! They were a pleasure to speak to and be seen by every single time and I truly enjoyed going to see them. Even when they told me I had cavities!
Sunaina Sachdeva
Great service, great team of doctors, very professional. I am visiting this office for 8 years now and I have no complaint so far. It’s very very satisfactory.
Blackout 1776
Had to have a tooth pulled that had broken over the weekend. I called and asked if they could get me in that day a monday monring no apointment they told me yes and rushed me right in very little wait time. They treated me very fairly on my visit offered me a cold drink and even shared some food with me cause i hadn't eaten all day. They got the tooth pulled and the implant base done in the same day and helped get me set up for a follow up appointments. I really liked the staff all very friendly and the office was nice and clean. Highly recomend them to anyone in need of fast dental care.
J J
Great staff, everyone was helpful and was able to go above and beyond when it comes to helping with question and showing the patient the best advice going forward without any pressure. The doctor really wants people to understand what is going on when it comes to your mouth health
Kt
I had my first of 2 or 3 appointments for major restorative work yesterday, 7/24/19. Let's just say I need a laundry list of work done. I have horrible anxiety related to dentists and getting dental work done, plus I have a low pain tolerance so I was really dreading my appointment. Dr. G and her assistant, Lette, took AMAZING care of me. They made me feel comfortable and made every effort to make sure I felt no pain. I think they even worked through their regular lunch break for me, as I was in the chair for 6 hours. I have no anxiety going into my next few appointments. The office manager(s) Helia and Afsaneh have been a pleasure also; they're working with me on payment options and they've been so flexible. Helia even gave me a call this morning to check in on me and make sure I feel okay after my work yesterday. I'll make this a running review and update it as I continue going to appointments, but overall I am very satisfied with this practice and recommend!