Sweet Smiles Family Dentistry
Review of Sweet Smiles Family Dentistry
Sweet Smiles Family Dentistry: a dental practice located in Grafton, Wisconsin, that offers a wide range of services, including general dentistry, cosmetic dentistry, orthodontics, dental implants, denture care, and emergency dental services. The practice is open from Monday to Friday, with extended hours on Mondays, and half-day hours on Fridays. The office is closed on Saturdays and Sundays.
The practice has received mixed reviews from its customers. Some customers praise the staff's friendliness, professionalism, and expertise, while others criticize the practice's customer service, cleanliness, and treatment quality. However, the majority of the reviews are positive, with many customers recommending the practice to others.
The practice's primary dentist, Dr. Praveena Muddana, has years of experience in the field and is known for her caring and compassionate approach to dentistry. She is supported by a team of dental assistants, hygienists, and administrative staff who are dedicated to providing high-quality dental care to their patients.
The practice's facilities are modern and well-equipped, with state-of-the-art technology and a comfortable and welcoming atmosphere. The practice accepts most dental insurance plans and offers flexible payment options for uninsured patients.
If you're looking for a dental practice in Grafton, Sweet Smiles Family Dentistry may be worth considering. However, it's recommended that you read customer reviews and do your research before making an appointment.
Amenities
- Wheelchair-accessible washroom
Caroline Jupp
1st time waited 10 days after filling fell out on a molar. Then i think because of the filling they put in half my molar broke off.after another ten days ill b simply getting an x-ray even after i told them i think i have an absess starting .if this is all due to my type of insurance i am complaining about this
Jim Hajek
Hygienist did a gentle but thorough cleaning.
Dentist took time to explain my options for a problem tooth. I would recommend Sweet Smiles. Yes.
Michael Hamilton
I am very happy with my cleaning and exam. I received excellent care and professional advice from everyone involved. So, they ROCK!
frannie bell
They have been great to me and my son. I would highly reccomend them to anybody. Very friendly n wonderful staff. Dr. Muddana is very sweet, kind, and gentle.
jason bergmann
The staff is very rude on the phone. Every time I have called at the instruction of the Dr, they inform me rudely that unless they called me there is no reason for me to call. My insurance changes at the end of the month and the Dr is trying to work with me to get the work done so that we don't have to start authorizations all over, etc and the Dr advised that I give a call on Fridays to see if the next authorization has come through. Every friday I call and I am told that unless they call me its not in. Problem is, I call the insurance and the authorization was sent to them electronically Wednesday and no one has called. I called again and asked to speak with someone else and I told her that according to website auth has been on file since Wednesday and I need to get on schedule and she placed me on hold and checked and sees the auth but then wanted to schedule me out in July. What part of, "The Dr and I have already talked and you are to get me on schedule as emergency so that this can get done by end of month" does this office staff not understand. For real. VERY RUDE OFFICE PERSONNEL. Believes they are all knowing and that no one should challenge them but in actuality they honestly have no clue.
Sapphria Wright
Worst place ever made apointment, double checked on the same day a month prior to make sure my appointment was scheduled right in my phone, they told me it was the next month same day. I had it down right. I go there and make on time, try and tell me i had never made an appointment in over 2 years and a different receptionist replies i missed it by 2 weeks. Complete bull, the girl who made my appointment should be fired and so should the other 2 for making up lies.
T T
First visit is only an Xray?! I called LAST MONTH stating that I had to have an emergency wisdom tooth extraction, lady told me that I could get in within a month... I called to see if I was set t have everything done that I needed... and was told that they don't do wisdom tooth extractions and the first visit is only an xray! Ive waited A MONTH, and 3 MONTHS on top of that for an appointment and all ive gotten are flip flopped answers. I will be finding another dentist now.
Michael Kenny
Excellent service. I appreciate ,more than you can imagine, your compassion and desire to treat the members of our society with cognitive issues. Makes you feel like family and we truly value what you do. God bless you all.
frank Dailey
Thought this was a caring dentist but was so rude at our last visit. Apparently no longer accepts badger care but did not have the integrity to inform us. It will be justice if she gets no patients.
Izzi Riddle
okay I know this will sound stupid but you should never go here. The staff members here are rude and the office is literally located in the basement. I dont think they clean their utensils very well and they arent very good at cleaning. I went here for a teeth cleaning and when I got back, my teeth were so sensitive I couldnt breath through my mouth without getting a headache.