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Review of Mendota Springs Dentistry

Mendota Springs Dentistry:

Mendota Springs Dentistry is a dental clinic located in Fitchburg, Wisconsin. The clinic offers a range of dental services, including cosmetic dentistry, dental hygiene, dental implants, orthodontics, pediatric dentistry, periodontics, and teeth whitening services. The clinic is open six days a week, from Monday to Saturday, and has flexible hours to accommodate patients' schedules.

The clinic has a team of experienced and friendly dental professionals who provide high-quality dental care to patients. Patients appreciate the thoroughness of the dental work and the care and attention provided by the staff. The clinic has a modern and clean facility with a cute theme that makes patients feel comfortable and relaxed during their visit.

Patients have praised the clinic for its friendly and knowledgeable staff who make them feel at ease during their appointments. The clinic's receptionist is also commended for being kind and helpful in answering patients' questions on insurance and dental products. Patients have also appreciated the clinic's patience in working with them through insurance and payment planning.

While the clinic has received some negative reviews, the majority of patients have had positive experiences and recommend Mendota Springs Dentistry to others. Overall, Mendota Springs Dentistry is a professional, friendly, and caring dental clinic that provides high-quality dental care to patients in Fitchburg and the surrounding areas.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom
  • Has online care

Mendota Springs Dentistry Reviews - 200

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lindsay Steward

I decided to go to Mendota Springs because I had a dental emergency, it was near my home at the time, and it had great reviews online. I wish I had looked at ALL of the reviews, because the more descriptive comments all share a theme - greed and lack of empathy. It takes a lot for someone to come on here to write a review like this to caution others.

The good: The office itself is GORGEOUS, which was actually a bit of a red flag for me (patients pay for those fancy decor extras) but I have to say the office and treatment rooms are clean and well designed. The reception staff was GREAT and very caring.

The bad: The hygienist was nice, but a bit detached. Seemed like she was tense and rushed- as others have commented, the cleaning felt incomplete. The dentist was condescending and I felt embarrassed. I was convinced to buy a dental “plan” for several hundred dollars, so I decided to come back for 2 extractions and eventual implants. One extraction was a molar, and took a LONG time. The dentist seemed to blame me for my long tooth roots. Ok…sorry? I was in terrible pain and had cried throughout the end of the extraction. She then scoffed at me when I asked about pain management.

The ugly: the big evil molar got dry socket a couple days later. I went in, tooth throbbing and level 10 pain. I couldn’t eat or sleep at this point. Sat in the waiting room for 20-30 minutes writhing in pain, only to see the dentist for a few minutes to give me some natural ointment for the dry socket. Unbelievable…now I’m left to find a different dentist because I will not go back to be treated like garbage. The owners/investors are image focused and don’t seem to really care about the people they are “caring” for.

Lali Rodriguez

I had a great experience today at Mendota Springs. Everyone at the clinic was very friendly and knowledgeable. Dr. Jacoby was very friendly and took his time with me today at my appointment. I didn’t feel I was being judged or shamed for not having a perfect dental routine lol. I look forward to bringing the rest of my family here for their dental needs.

Doua Song Khath

Dr. Shadrick and team were wonderful to work with! Thank you for the compliments on my teeth 😁, and for a quick in-n-out service for me today (30 min on the dot!).

Geu Vang

The front desk staff were wonderful, polite, and respectful when checking in. The Dr's. Assistants were knowledgeable in their work field and made the visit very comfortable. The dentist her self was very straightforward with a plan after examining my teeth and explained the situation so I could understand the terminology she was speaking about. Overall I had a great first dental experience with Mendota Springs Dentistry and would recommend this location to other people I know. Keep up the good work.

Julie Albright

I was a patient here for about 2 years, and while the staff was delightful. I would recommend a different dentist if you have any gum or periodontal issues. The only treatment they gave me was a deep cleaning and scaling every 3 months. Which cost me a fortune. I switched dentists at the beginning of this year and now have healthy gums, without any recession, and I'm due to get braces in a few weeks. Turns out there are other options other than just scaling the teeth and gums every three months and hoping for the best.

Liz C

Had a great first visit here. Not a huge fan of the dentist usually, but the staff here were so kind and informative and made me feel right at home. Highly recommend!

Richard E DeYoung

Thank you for finding a way to see me quickly to address my jaw pain. This was my first visit and was highly impressed with the new patient intake process, the dental assistant and Dr Shadrick. All were friendly, great communicators and highly proficient at their portion of the practice. They work together as a well-coordinated provider.

Have been putting off looking for a dentist since moving to the area 6 years ago. Can't believe I waited so long with these fantastic folks just down the road. I'm hooked!!

Sage Iverson

Best dental office I’ve ever been to! Everyone was kind and efficient. Definitely recommend!

Bennett Gerber Vanderbosch

I have been going to Mendota Springs Dentistry for a few years now and have enjoyed everyone that I've interacted with. They are professional, modern, and helpful. Bonus: They have TVs on the screen for you to watch anything on Netflix that you'd like! I'm moving away soon and am bummed I'll need to find a new dentist.

Sarah U

Mendota Springs Dentistry is amazing! By far the best experience I have ever had at the dentist. Everyone was beyond kind, actively listened to me, and made me feel so happy and comfortable. The office is also lovely and feels very welcoming. The Front Office staff are very accommodating and were great at answering all of my scheduling/billing questions. The Dental Assistant that worked with me, Molly, was so wonderful. She was very attentive and made my appointment a really positive experience. Finally, Dr. Opps was the best! He made me feel so safe and respected, answered all of my questions, and was so easy to talk to. He clearly cares deeply about his patients and their health. I would highly recommend Mendota Springs Dentistry to everyone and anyone. I am so happy to have found a phenomenal new dentist and am looking forward to my next appointment!

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