Arkansas Family Dental
Review of Arkansas Family Dental
Arkansas Family Dental: Providing quality dental care to the Little Rock community, Arkansas Family Dental is a dental clinic that offers a range of services including emergency dental services. With a primary focus on providing a comfortable and welcoming environment for patients, the clinic has received a mix of positive and negative reviews from customers.
The clinic is open Monday through Friday, with extended hours until 7 pm on weekdays and until 4 pm on Fridays. However, they are closed on weekends. The clinic is located at 13600 David O Dodd Rd, Little Rock, AR 72210, making it easily accessible to residents of the area.
While some customers have praised the clinic for its friendly and accommodating staff, others have expressed dissatisfaction with the cost of services and billing practices. One customer reported that they were charged more than expected for a root canal procedure, while another complained of unexpected bills received almost a year after treatment.
Despite these negative reviews, many customers have praised the clinic for its professional and knowledgeable staff. One customer reported that they received excellent care for their sensitive teeth, while another praised the clinic for its hospitality and welcoming environment.
Overall, Arkansas Family Dental is a dental clinic that offers a range of services to the Little Rock community. While some customers have reported negative experiences with the clinic, others have praised the staff for their professionalism and care. If you are in need of dental services in the Little Rock area, Arkansas Family Dental may be worth considering.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Vannessa Simmons
Rude and disrespectful front desk and billing. We love Dr. Ludford but we will NOT BE BACK. My family has been clients for 4 years, I’m always over charged and have to fight for reimbursement. Today was the last straw, I prepaid for my sons treatment and my partials, when I got there they wanted even more money from me for both. They charged a 50$ no show fee for my son for the week before even though I called 48 hours in advance rescheduling because he was sick!!!!! I’ve paid over 2 thousand for top and bottom partials 2 years ago and they still haven’t been completed!!! Always a new excuse as to why or they feel like they came out of a completely different mouth and have to be redone!!! We work so hard for our money and it seems this place just scams over and over!! Now to fight to get money back! Please save yourself drama and go elsewhere!!!!!
Alex H
I had an amazing time, everyone were super friendly. Part of their mission is to treat you like family and I felt that. Can’t wait for my next appointment.
Tammy Thomas
I have been going to Arkansas Family Dental for 9 years and I absolutely love all the staff there especially Dr Mac, and my hygienist CaSondra! Everyone here is always professional, knowledgeable and very friendly, they make you feel welcome from the moment you walk through the door until the time you leave and everywhere in between. Arkansas Family Dental has state of the art equipment and will make sure you feel as comfortable as possible while they take care of your needs. Thanks AFD, you're Awesome!!
Jerrilynn Taylor
I just had my teeth cleaned and Christina, my dental tech, was engaging from the beginning to the very end! She let me know what was about to happen and also that I would have an additional x-ray after speaking with the dentist. I learned something that I didn’t know about what that upcoming panoramic X-ray would check for, so that was a bonus! She was unflustered when the dentist was a little late speaking with me, and I didn’t mind at all because she was great company. She paced everything just right while engaging me in thoughtful conversations.
James Whitaker
The service and people were excellent until got checkout to make appointment for crowns. The appointment and finance lady would not make appointment because I wouldn’t paid $50 schedule appointment. This is first time ever ran into this issue at dentist. Unless something changes wants be going back. I am very disappointed wanted to really like this place. So at this point wouldn’t recommend, unless you want to pay $50 for scheduling dental work.
UPDATE:
After my initial visit to this new dentist, I was disappointed with $50 deposit schedule an appointment. Well after my return to get root canal after being pain for entire day which was unrelenting. They called me back after seeing missed called an told me come in an get taken care of. I didn’t wait more then 5 minutes get in chair an got numbed up. My tooth had new crown already but doctor replaced new crown for new free one. It just took this one gesture of kind hearted doctor change my mindset. They have my business going forward in future. You can’t go wrong going to this office. The staff is very nice thoughtful and courteous.
Eloise Cotton
Billing insurance company incorrectly and then do not want to admit that they did not bill correctly. Costing thousands of dollars that patient has to pay out of pocket. Staff needs retraining in billing process and stick with one lie. two say they don’t do refunds to care credit and as you talk to them they instant message the next staff member to try and get a heads up on the patient. then you are told by the third person we can put it back on your card..too many inconsistencies among the 3. disconnected my services due to this. Would not go back and adjust an old bill because they knew they billed me incorrectly for 2 years. I will never recommend or return to this facility. when you visit the new dentist you are told about how the past treatment was done incorrectly causing more damage to your teeth. get second opinions before having any major work done. It could cost you more than money in the long run. over priced services. BAD BAD financial BUSINESS Ethics
damian beasley
Always great customer service. Amazing people they take great care of you
Deidra L
Love my dental hygienist Adriana and Dr. Mac. Very sweet and attentive. The front desk was very nice and professional as well. I finally found my dental office. Highly recommended for anyone trying to be consistent with their dental hygiene routine.
Holden Arquileivch
Sometimes, every now and then, I get a twinge of sadness that I don't get to back to Arkansas Family Dental. I went to my first appointment there, and I was was greeted with some of the most friendly and supportive people I've ever met. They gave me swag and were sensitive and interested in my concerns and goals for my teeth and general oral health. Sadly, I never got to go to my second appointment because I moved to Oregon somewhat suddenly and had to cancel. I envy every Arkansan who gets to go to Arkansas Family Dental. Here's hoping they found an Oregon Family Dental and all move out here to be my dentist again.
Kinley Reed
Every time I come here they try to charge me things that my insurance covers, they charged one of my family members $1000 and luckily he was able to get it refunded back because our insurance covered everything they were charging him for, I will no longer be coming here